Terms And Conditions
Detailed description of goods and/or services
Imla Guest Farm is a business in the Accommodation and Agriculture industry that various accommodation options and events
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way booking number and postal services, if applicable.
Return and Refunds policy
The provision of goods and services by Imla Guest Farm is subject to availability. In cases of unavailability, Imla Guest Farm will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50% administration fee.
Customer Privacy policy
Imla Guest Farm shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Imla Guest Farm via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy
Customer details separate from card details
Customer details will be stored by Imla Guest Far, separately from card details which are entered by the client on PayGate’s secure site.
For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
Responsibility
Imla Guest Farm takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Imla Guest Farm chooses as its domicilium citandi et executandi for all purposes
under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Farm Waterfall Clocolan, Free State, 9735 South Africa
Variation
Imla Guest Farm may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by IMLA Guest Farm (PTY) LTD based in South Africa trading as IMLA Guest Farm and with registration number 2017 / 219523 / 07 and Margaretha Groenewald (Director).
Imla Guest Farm contact details
Company Physical Address: Farm Waterfall, Clocolan, Free State, 9735, South Africa
Email: book@imla.farm Telephone: +27 51 011 7819, +27 66 229 4802, +27 82 770 1748